On the basis of the right to information, persons may request companies to provide information about the storage and use of their data. In this case one speaks of a data subject request. Not only can it be time-consuming and cost-intensive to deal with a person’s request, but it can also carry one or the other risk if the processing is done manually. Very quickly, a data protection incident or a bad press can cause a disproportionate number of requests and take up a lot of human resources. Without adequate preparation, it is impossible to answer hundreds or thousands of inquiries within the statutory deadline in case of emergency.
The penalties for infringing the rights of victims are enormous and amount to up to € 20 million or 4% of last year’s worldwide annual turnover. In the worst case scenario, this can be a life-threatening one and therefore it is even more advisable to invest in an automated process to be on the safe side.
By automating this process, the workload can be reduced from several hours to just a few minutes, and the risk of non-compliance with DSGVO rules drops considerably. The software easyGDPR Affected Requests automatically manages such affected requests. They thus keep track of and prevent litigation, by the non-timely or timely answered the inquiries. In addition, the computer-assisted processing will avoid errors that can happen very quickly during manual preparation.