Raiffeisen Bank SA in Romania did credit scoring for another bank and was fined EUR 150,000 for it.
Two employees performed credit scoring for another bank and shared the result. The DPA refers to Article 32 of the GDPR, which requires the controller to ensure that all employees and subcontractors comply with data protection rules.
The case shows how important it is that all employees understand and comply with the requirements of the GDPR. Likewise, measures that recognize and detect abuse are essential. Employee training can prevent great damage here.
Raiffeisen employees used WhatsApp in this case. This is problematic for several reasons. On the one hand, Whatsapp shares address data with Facebook without the consent of the persons concerned and stores transferred images (e.g. passport copies) on the cell phone. On the other hand, with Whatsapp, the company has no way to control communications and securely delete content on cell phones.
The case clearly shows that the GDPR grace period is over and the authorities expect the law to be applied correctly by all entrepreneurs and their employees.
We have made it our task to implement data protection and DSGVO in everyday life with as little effort as possible. Training employees on how to handle data and the GDPR is one of the cornerstones, along with data and network security.
Under the motto “Data protection must be lived”, we offer seminars, consulting and implementation for your company. We analyze the processes to then create the right concept for your company. If we have piqued your interest, please contact us for more information about secure in-house communications.