Delete request ignored
Spanish telecommunications company Vodafone España did not respond to a customer’s deletion request. The affected person received several calls from ISGF on September 10, 2019 asking her to settle outstanding debts. This debt arose from an ADSL connection contract, but it was concluded by a third party. This person misused the data of the vicitm, after which she contacted the police on September 12, 2019 and asked you to cancel the contract. Almost a whole year later, the victim then asked the company to delete their personal data, but Vodafone did not respond to.
Art des Verstoßes:
violated rights of the data subject
Waren sensible Daten betroffen?:
Violation of GDPR Paragraph:
17. Right to erasure (‘right to be forgotten’)
6. Lawfulness of processing