Penalty against telephone provider

Penalty against telephone provider

A private individual in Bulgaria filed a complaint with the local data protection authority because his telephone provider had converted a telephone number with a contract into a prepaid rate, although he had not given any order to do so.

In the course of the investigation it was found that the conversion was carried out in a store of the operator. However, the signature on the form was not the signature of the contractor and the ID number provided was not correct.

As a result, the personal data was processed unlawfully and the Bulgarian data protection authority imposed a fine of 53,000 levs (approximately €27,000).

Entscheidungsdatum:
26.02.2019

Land:
Bulgaria

Art des Verstoßes:
Illegal data processing

Betroffene Datensätze:
1

Waren sensible Daten betroffen?:
No

verhängte Geldstrafe:
€ 27,000,-

Quelle:
Communication from the Bulgarian Data Protection Authority (Bulgarian)