Transfer of customer data despite objection
In the course of the demerging of the heating energy division of a large energy company, customers were served with a right of objection. The Hamburg data protection authority imposed the fine for this reason, as in several cases customer data was passed on to the purchaser of the heating energy division even though the customer had exercised his right to object.
The cause of these unlawful transfers, was an error in the processing of objections on the part of a processor of the recipient of the fine.
The penalty notice is legally binding.
Art des Verstoßes:
Illegal data processing
Waren sensible Daten betroffen?:
Violation of GDPR Paragraph:
5. Principles relating to personal data processing
6. Lawfulness of processing
Activity Report 2021 HmbBfDI