Transfer of customer data despite objection

Transfer of customer data despite objection

In the course of the demerging of the heating energy division of a large energy company, customers were served with a right of objection. The Hamburg data protection authority imposed the fine for this reason, as in several cases customer data was passed on to the purchaser of the heating energy division even though the customer had exercised his right to object.

The cause of these unlawful transfers, was an error in the processing of objections on the part of a processor of the recipient of the fine.

The penalty notice is legally binding.

Entscheidungsdatum:
16.06.2021

Land:
Germany

Art des Verstoßes:
Illegal data processing

Betroffene Datensätze:
unknown

Waren sensible Daten betroffen?:
No

verhängte Geldstrafe:
€ 12,500,-

Quelle:
Activity Report 2021 HmbBfDI