France: GDPR violance in Consultation Office
The French company UNIONTRAD COMPANY offers translations in Legal and Finance Affairs. Multiple employees complained about a surveilance system, which allways recorded all employees. In addition, the employees recieved no explaination regarding the usage of the recorded footage. So, the French data protection authority CNIL started to investigate.
Two investigations where held (October 2013 and June 2016). Each time, the company was warned about major violations against data protection laws. The company needed to stop constantly filming employees. In addition, the employees need to be notified, about the usage of the recorded footage. The UNIONTRAD COMPANY claimed, that the surveilance system is necessary for security reasons.
As the stream of complaints continued, the CNIL conducted an on-site Audit. The CNIL found even more GDPR violations. All employees shared one System Access Account and one Mail Account. Because of this, every employee had access to all data. As the company works with legal documents, that data could contain personal data. This data needs additional protection. Additionally, the company saved data longer than necessary.
After the deadline to make changes expired, CNIL conducted another Audit. The UNIONTRAD COMPANY did not create a satisfying amount of data security. The employees were still being recorded. However, as UNIONTRAD COMPANY earned a net loss of € 110.884,- in 2017 and only employs nine people, CNIL set the fine to € 20.000,-. Originally, the fine could have been as high as € 750.000,-.
Sources: Geldbuße von 20.000€ wegen illegaler Mitarbeiterüberwachung (German)
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Type of Issue:
Number of involved data records:
Special category of data involved:
Violation of GDPR Paragraph:
18. Right to restriction of processing
21. Right to object
25. Data protection by design and by default
31. Cooperation with the supervisory authority
5. Principles relating to personal data processing
6. Lawfulness of processing